1. General Information

By accessing and using this website, you agree to comply with these Terms and Conditions. This website is operated by a dessert shop dedicated to the preparation and sale of handcrafted products. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Services

All our products are handcrafted using fresh ingredients. Images displayed on the website are for reference purposes only and may vary slightly in color, shape, or decoration without affecting product quality.

3. Orders

By placing an order, the customer confirms that all provided information is accurate and complete. We reserve the right to reject or cancel orders due to pricing errors, product availability, or incorrect customer information.

4. Payments

All payments are processed through secure payment platforms available on the website. Orders will be confirmed only after payment approval. We do not store banking or credit card information.

5. Delivery and Pick-Up

Delivery or pick-up times will be provided at the time of ordering. We are not responsible for delays caused by external factors such as weather conditions, incorrect delivery addresses, or the customer’s absence at the time of delivery.

6. Cancellations and Refunds

Due to the personalized and perishable nature of our products, cancellations and refunds are not accepted once an order has been confirmed, except in cases of verified error on the part of the business.

7. Allergies and Liability

Our products may contain or come into contact with ingredients such as nuts, dairy, eggs, gluten, or other allergens. It is the customer’s responsibility to inform us of any dietary restrictions before placing an order. We are not responsible for allergic reactions.

8. Website Use

All content on this website, including text, images, and design, is the property of the business and may not be copied, reproduced, or used without prior authorization.

9. Data Protection

Personal information provided by customers is used solely to process orders and improve service. We do not share personal data with third parties, except when necessary to complete a transaction.

10. Governing Law

These Terms and Conditions are governed by the applicable laws of the United States. Any disputes will be resolved in accordance with such laws.

11. Contact

For any questions or concerns regarding these Terms and Conditions, please contact us through the Contact section of the website.